Activate Connections - hConnect

Most eID providers need to know who relies on their data before they release it. Activation is that onboarding, done once per app and connection in the Console under Configuration → Connections. Activation belongs to one app. Activating a connection in a sandbox app does not activate it in a production app.

Activation types

The provider decides the type:

Type	What you do	Sandbox	Production
Direct	Confirm your company and display name	Click Instant Activate	Active on submit
Registration	Submit a few company details	Click Instant Activate	The provider reviews it
Contract	Sign an agreement	Click Demo activate	Book an onboarding call. Hopae activates it

Company details you enter once are saved to the app’s Company Info and prefilled for the next provider. When you activate, you can include several connections of the same provider. They are submitted together and activate together.

Statuses

Status	Meaning
Not Activated	Not set up yet
Requested	Submitted, waiting for review
Processing	Being reviewed and set up
Rejected	Something needs fixing. The reason is on the row
Activated	Ready to use
N/A	Not available for this app’s environment, for example a production-only connection in a sandbox app

Webhooks report the outcome as activation.activated or activation.rejected. See Webhooks.

Activated is not enabled

An activated connection is available to the app. Each workflow still decides whether to offer it. New activations are enabled only in workflows with Automatically enable newly activated connections turned on. Elsewhere, enable them yourself.